The Indiana Bureau of Motor Vehicles (BMV) recently settled a federal lawsuit with the ACLU, agreeing to translate its drivers’ test manual into four additional languages, Arabic, Burmese, Mandarin, and…
In August 2019, an Oklahoma City area Burger King restaurant refused service to a customer because she is deaf. According to KFOR-TV, the customer, Rachel Hollis, complained that a Burger…
Government data, media reports, and anecdotal information all confirm one troubling reality – Bias and hate incidents are increasing. As the intolerance temperature continues its rise, the classifications of bias…
On May 13, 2019, the U.S. Department of Justice (DOJ) announced a settlement with the Louisiana Supreme Court (LSC) to resolve complaints of national origin and language based discrimination under…
Paraphrasing William Shakespeare: To Google Translate or To Not Google Translate, that is the question. It is only natural to presume that I-Phones, I-Pads, laptops, and other computing devices can…
A New York City health care system recently launched a Language Rights Awareness campaign to promote patient rights to language services and help eliminate barriers to care, improve patient safety…
Google Translate and other online translation apps, devices, and related technology are readily available. They are used frequently for numerous translations. However, use of and reliance on online translation technology…
Two women filed a federal lawsuit in February 2019 against the U.S. Customs and Border Protection (CBP) agency. The women, Ana Suda and Martha Hernandez, were stopped last spring near…
Language has myriad twists and turns – accent, dialects, regionalisms, slang, racial and ethnic distinctions. We all speak the same language differently because of our very differences. Such differences often…
In the age of electronic media, you may have used a client document portal at one time or another. Document portals are designed to eliminate the need to email sensitive…