On May 25, 2018, General Data Protection Regulation (GDPR) laws were officially implemented to ensure that any company, which digitally collects personal data from European Union (EU) citizen-consumers were expected…
The Americans with Disabilities Act’s threshold requirement for effective communications between deaf patient and healthcare provider continues to generate much misunderstanding, disagreement, and eventually litigation. Effective communication, the courts have…
Reports of health care communication complaints by deaf people are fairly commonplace in the news and online. Over the past two years alone, many lawsuits have been filed and Department…
The Americans with Disabilities Act (ADA) continues to be one of the most hotly contested and litigated civil rights laws. All of the new ADA developments, from lawsuits, federal enforcement,…
Faced with letters from more than 100 Congressmen and various businesses requesting U.S. Department of Justice (DOJ) assistance with the growing number of website accessibility lawsuits, DOJ again declined to…
“It’s an all-too-familiar problem,” according to “Addressing Gender and Racial Bias among Clinicians” in Harvard Business Review (HBR). Implicit bias in health care, among providers, physicians, nurses, and patients is…
Section 1557 of the Affordable Care Act is the law of the land. The Section’s many health care civil rights requirements became final more than two years ago in 2016.…
Talk about health care and people with disabilities and the conversation invariably turns to patients - deaf patients, sign language interpreters, patients using assistive devices, Braille discharge instructions, patients with…
Google Translate used to be the go-to for cunning middle school kids who had a Spanish essay due the next morning (or was that just me?) But, having greatly improved…
In 2018, you may or not be surprised that in health care, many practitioners and executives remain unfamiliar with what has been known for many years – language barriers between…