N.Y. Governor Cuomo’s TV Press Briefings Violate Americans with Disabilities Act, Federal Court Decides

A federal judge has ordered New York Governor Cuomo to add sign-language interpretation to his daily televised coronavirus briefings. The May 14, 2020 court order followed a lawsuit alleging the…

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Can Untranslated Testing Materials Lead to a National Origin Discrimination Lawsuit?

The Indiana Bureau of Motor Vehicles (BMV) recently settled a federal lawsuit with the ACLU, agreeing to translate its drivers’ test manual into four additional languages, Arabic, Burmese, Mandarin, and…

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Burger King Customer Claims Disability Discrimination Because She is Deaf – Plans to Sue

In August 2019, an Oklahoma City area Burger King restaurant refused service to a customer because she is deaf. According to KFOR-TV, the customer, Rachel Hollis, complained that a Burger…

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The only probable “crime” was speaking Spanish

Government data, media reports, and anecdotal information all confirm one troubling reality – Bias and hate incidents are increasing. As the intolerance temperature continues its rise, the classifications of bias…

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US Justice Department and Louisiana Supreme Court Agree to Settlement of Language Assistance Complaints

On May 13, 2019, the U.S. Department of Justice (DOJ) announced a settlement with the Louisiana Supreme Court (LSC) to resolve complaints of national origin and language based discrimination under…

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NYC Health Care System Launches Language Rights Awareness Campaign

A New York City health care system recently launched a Language Rights Awareness campaign to promote patient rights to language services and help eliminate barriers to care, improve patient safety…

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FYI: Don’t Use Google Translate For Your Political Campaign

Google Translate and other online translation apps, devices, and related technology are readily available. They are used frequently for numerous translations. However, use of and reliance on online translation technology…

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How Accurate Are Court Reporters With Transcribing Black Dialect?

Language has myriad twists and turns – accent, dialects, regionalisms, slang, racial and ethnic distinctions.  We all speak the same language differently because of our very differences. Such differences often…

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Client Document Portals and the Business of Translation:  A Match Made in Heaven?

In the age of electronic media, you may have used a client document portal at one time or another.  Document portals are designed to eliminate the need to email sensitive…

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