Grassroots Advocacy and Language Access

More than 68 million people living in the United States speak a language other than English at home, according to the U.S. Census Bureau. Of that number, 25 million speak little or no English and are considered to be Limited English Proficient (LEP), also according to Census data. It is axiomatic that if one does not […]

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Deaf Boulder, CO resident sues city, accuses police of taking her children without providing ASL interpreter

Joslynn Montoya sued the City of Boulder, Colorado in federal court for Americans with Disabilities Act (ADA) discrimination after city police did not provide her with an American Sign Language (ASL) interpreter despite her repeated requests for one. Miscommunications between Ms. Montoya and police officers ensued, resulting in the police taking her two children, ages […]

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Unlock Virtual Accessibility: Steps Every School Should Follow!

In today’s digital age, virtual learning has become the norm for many schools. While this offers many benefits, it also presents some challenges, especially for students with special needs. Virtual accessibility is essential for ensuring that all students have the same opportunities to learn and succeed.  What is Virtual Accessibility?  Virtual accessibility refers to the […]

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The State of Language Access Today

Federal laws (Affordable Care Act and Title VI of the 1964 Civil Rights Act, for example) mandating spoken language access and prohibiting language-based discrimination have been with us for many years. They inform the importance of providing equivalent access to federally subsidized services for everyone, regardless of language proficiency. Using health care as an example, […]

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The Insidiousness of Implicit Bias – The “Toxic” Experiences of 10 Doctors at a Canadian Hospital

According to Psychology Today, “Unconscious [or implicit] bias is measurable, widespread, disassociated from conscious bias, and is now cognitively and quantitatively validated. It is reflected in attitudes or stereotypes that affect one’s understanding, decision-making, and behavior, without consciously realizing it in many instances. We are all biased, whether we are conscious of our stereotypes or not, […]

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The impact of language barriers in America

Despite educational initiatives and myriad public service efforts, the United States’ language barrier persists as a significant problem, one which disadvantages and harms limited English people every day. In recent years, the United States has seen the biggest wave of immigration since the early 20th century. The number of U.S. residents born in a different […]

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Bridging Cultures and Languages: The Power of Remote Interpreting Services

Reading time: 3 mins 2 secs  |  Word Count: 960   Introduction  In our increasingly globalized world, the importance of seamless communication across diverse cultures and languages cannot be stressed enough. However, language barriers have historically posed significant challenges in many sectors, from business and healthcare to tourism and international relations. Language services, such as […]

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