The Section 1557 Final Health Care Civil Rights Rule is Here! An Introduction of some of the new rule’s language and disability access highlights

On May 6, 2024, the Federal Register published the United States Department of Health and Human Services’ (“HHS”) Section 1557 of the Affordable Care Act final rule. Section 1557 and its implementing regulations are the hallmark of health care civil rights regulations, prohibiting discrimination on the basis of race, color, national origin, language, age, disability […]

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Happy Language Access Month 2024 – County school districts respond to increase in English language learning students

April is Language Access Month, where the salience of language access is highlighted. Eliminating language-related barriers for people who are limited English proficient is critical for them to have meaningful access to essential government services. The importance of such access is well-highlighted by Georgetown University’s National Center for Cultural Competence: “Being able to access services […]

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language access rights. Multiculturalism

Language Access: The Right to Understand and Be Understood

Reading time: 5 mins  |  Word Count: 790 This blog was first published on In our multicultural society, language access is a fundamental right, crucial for fostering inclusive communities where every voice is heard, and every message is understood. As George Bernard Shaw once mused, “The single biggest problem in communication is the illusion […]

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Albuquerque Police Launch New Language Access Program

Providing language access for limited English proficient (LEP) people is invariably best guided by effective training and policies that inform the details of providing such access. The Albuquerque, NM Police Department has launched a new, first-time language access program to educate Police Academy students about how to navigate successfully through encounters with people who speak […]

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Can’t read, won’t buy

Based on a survey of 8,709 consumers in 29 countries across Europe, Asia, North America, and South America, CSA Research found that 76 percent of online shoppers prefer to buy products with information in their native language. Forty percent state that they will never buy from websites in other languages.  Reading time: 6 mins  |  […]

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The Essential Role of Multilingual SEO in Achieving Global Expansion

Reading time: 6 mins  |  Word Count: 1,408   In our increasingly interconnected world, businesses that are focused on succeeding do not limit their digital presence to a single language or region. In today’s digital age, businesses are constantly seeking ways to expand their reach and tap into new markets. But doing so effectively requires more than […]

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Embracing Global Communication through Multilingual Desktop Publishing

Have you ever wondered how your outreach materials, engaging brochures, or impactful presentations could transcend language barriers and charm a global audience? That’s precisely the realm of Multilingual Desktop Publishing (DTP). Let’s take a deeper look into the five key aspects of DTP services that are instrumental in elevating your materials from local gems to […]

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The Hidden Costs of Poor Language Services: A Closer Look at Its Impact on Organizations

Reading time: 4 mins  |  Word Count: 1,269   In the United States, a mosaic of cultures and languages, effective communication is critical for the seamless operation of both government and non-government organizations. However, despite the country’s linguistic diversity, there’s still a significant gap in adequate language access. This is a serious concern that has […]

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