Client Document Portals and the Business of Translation

Client Document Portals and the Business of Translation:  A Match Made in Heaven?

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In the age of electronic media, you may have used a client document portal at one time or another.  Document portals are designed to eliminate the need to email sensitive or confidential documents, which often poses security issues as well as risk of incompatibility with the receiver’s software. They also provide a quicker and more convenient, not to mention safer, way to upload documents both for business and personal use. 

Client document portals offer improved security, greater efficiency, and enhanced mobility.

Generally defined as intranets that are partially accessible to authorized persons outside of a company or organization, a client document portal is an electronic gateway to a collection of digital files, services, and information, accessible over the internet through a web browser. They are commonly used by law firms, healthcare providers, and real estate professionals to store and track client and patient records.

Client document portals provide numerous benefits, including:

Improved security:  Sending sensitive documents through unencrypted email is risky and even illegal in some areas. However, document portals are fully encrypted and often times, require a login, making it possible to grant access to a document to only those who need it. 

Greater efficiency: Client document portals offer a central online repository that provides the ability to share and send mass updates to those who have access to the portal, instead of having to rely on email, which can be slow and inefficient.

Mobility: Document portals are cloud-based, which means they can be accessed from any device that can connect to the internet. 

Convenience: Using a well-organized document portal saves time and eliminate unnecessary back and forth communication via email.  

For businesses, client document portals can increase productivity by streamlining critical processes. Important documents can be accessed by both internal and external partners and customers, ensuring that all stakeholders are able to view the most up to date version of a document.  Tasks that once had to be done manually can be automated. For example, placing orders with vendors can be done through the client portal, rather than by phone or email. 

What’s more, customers are more likely to want to do business with a company that makes it easy to do so with access to centrally located online forms, such as support requests, and requests for quotes. Client document portals also make it easier to disseminate information about new or current projects.

Given the need for businesses and individuals to communicate ideas quickly and easily, it’s not surprising that one of the more recent uses of this technology that is quickly rising in popularity is language services. 

Language service companies such as Bromberg & Associates, use client document portals to enable clients to upload documents for translation more quickly and conveniently…with most documents being translated in as little as 1-2 business days.

In fact, creatively-minded language service companies use client document portals to enable clients to upload documents for translation more quickly and conveniently. With most documents translated in as little as 1-2 business days, this solution is ideal for translating certified and notarized personal documents, including:

  • Birth Certificates
  • Marriage and Driver’s licenses, 
  • ID Cards
  • Passport Applications
  • High School Diplomas and University Transcripts

…and more.

One of conveniences of Bromberg’s document portal is that all information is collected via the portal and the payment is processed right there and then, being uniformed for all documents and languages. 

Of course, this service is not for everyone or every project. Service manuals, legal contracts and other larger documents, as well as marketing materials are not great candidates for customer document portals, as pricing, formatting requirements and other parameters would vary from project to project.

However, we all have personal documents, birth certificates, driver’s licenses, diplomas and more, that at some point may require translation, whether you are moving to the US or going abroad to study, work or live. That’s precisely the time to utilize Bromberg’s online Document Translation Portal and take advantage of its convenience, great pricing and ease of use. 

Of course, Bromberg & Associates is ready to assist you with interpreting, translation, and any other language needs you may have as well!

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